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Phones & tablets
iPhone, iPad and Android basics: storage, charging, texts and calls, phones that won't turn on, and Wi-Fi.
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Common problems
Five issues people often run into. Listed by topic, not ranked.
- Storage fullGuide coming soon
What's using space and what's safe to remove. - Won't chargeGuide coming soon
Cable, charger, port and software checks. - Not receiving texts or callsGuide coming soon
Settings like Do Not Disturb, Focus and blocked numbers. - Won't turn on, is frozen, or won't turn offGuide coming soon
How to force-restart, step by step. - Won't connect to Wi-Fi
Rejoin the network and check settings. See the Wi-Fi page. Go to that page →
Guides
Guides for phones & tablets
- Phone storage full: free up space on iPhone or AndroidComing soonPhotos, apps and messages.
- Move photos from your phone to your computerComing soonWindows and Mac.
Guides marked Coming soon are planned but not written yet.
Other topics: Computer help · Printer help · Wi-Fi & internet · Email · Scams & security · Label printer help
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